Quality Control

We are aware of our responsibilities to you, as our future success depends on your constant satisfaction.

We are aware that our work as CLEANNET will reflect our company. We know that you are working hard to make your premises look nice. And we know that you trust your cleaning company to maintain this good look. We are aware of our responsibilities to you because our future success depends on your continuous satisfaction. To achieve this result, the franchisees and the staff of the District Office control the cleaning services in your facilities with our communication tools. These communication tools are the basis of the quality control program.

The purpose of CLEANNET is to meet your cleaning needs. We can prepare the cleaning program you need through our cleaning expertise and our business management techniques. We have an impression on quality and reliability to meet your cleaning services in our market.

As CLEANNET, we aim to get the best results by concentrating on all we do in the commercial cleaning sector.

Communication tools

CLEANNET uses proven communication tools to ensure the continuity of the quality control program.

Notification Book

To ensure the fluidity of the communication channels between you and CLEANNET, we will release our Notepad to a region you will specify. If you want more detailed cleaning in a particular area, just leave a note. When you come to your building, the first place you will look will be the place to leave your notes. Similarly, when we detect a leak in the plumbing, any problems in the wiring, or unsecured door locks, we will notify you via the Notification Book.

Past Performance Forms

Everyone in the facilities we serve is important to us. For this reason, we periodically leave this form on every table in your facilities. It is vital for your employees to evaluate the service we provide to you, because it will be easier for you to find ways to better serve your building in line with your demands. Once you have received the performance evaluation forms, we will review the work to be done with you. Through this method, your employees are satisfied with our cleaning service.

Audit Report

CLEANNET regularly ensures that your building is cleaned according to your specific cleaning program. Audit Reports are filed and viewed when necessary.

Interview Evaluation Forms

We receive an evaluation form every month from the person you will determine for our interview. In a one-to-one meeting, the customer and the franchise owner will understand each other better and therefore the service quality will increase.

Regional Support Offices are representative of the operations to respond 24/7 to assist in any emergency situation. Each Regional Office has Operations Managers responsible for day-to-day operations and Continuous Quality Development.